What Is DNS? Understanding the Domain Name System

People know websites through their domain names. But computers know websites as IP addresses. The domain name system—DNS—turns those domain names into IP addresses so that the webpage can be loaded. It's the way you access the Internet.

How DNS works

Though it all happens in less than a second, the DNS process is complicated and involves many servers. The typical DNS queries are sent through four different servers: the recursive DNS server, the root nameserver, the TLD nameserver, and the authoritative nameserver.

dns server not responding

  1. When a user enters a URL into their browser, like google.com, they are searching for the root of that name space.
  2. The browser first checks the computer’s operating system to see if the memory cache stored the IP address for that URL. If it is not, the operating system queries the resolving name server, or recursive name server.
  3. Whether or not the resolving name server knows the IP address directly, it knows how to find the root name server. It queries the root name server, designated as the Internet’s domain name system root zone.
  4. The root name server responds to the request with a list of authoritative name servers that correspond with top-level domain, or TLD, name servers.
  5. The operating system receives the returned information, and the browser delivers the user to the website via the IP address. A domain name system server hosts all these records. It also stores the data and routes traffic according to the request.

Users looking for the IP address of a domain name can use the DNS Lookup Tool, which returns the IP’s domain name and other related information.

What are DNS servers?

The Domain Name System would be unable to function without DNS servers. DNS servers, also known as name servers or domain name servers, are where the domain name system information is actually stored and accessed by the Internet. Because you don’t just type an IP address into your browser, the name server is what connects the URL that you enter with the IP addresses of web servers you’re trying to reach.

There are also a few different types of DNS servers. Understanding the differences can help you understand how DNS works as a whole.

Primary DNS servers function normally, taking all the relevant resource records and handling all DNS queries.

Secondary DNS servers configure on your device when connected to your Internet service provider. They make sure that the network connects should the primary servers fail and contain read-only zone file copies of information.

Public DNS servers are provided by your ISP. They’re available to anyone, like the Google public DNS. They contain a great deal of information about websites hosted by IP addresses.

Private DNS servers are set up by individuals who want full control over available IP addresses and network access. They are encrypted, preventing third parties from intercepting the data.

Selecting a DNS service

Though there is only one domain name system, there are numerous DNS servers or services available to users. Cloudflare DNS, for example, provides fast, free, private DNS services. Google DNS is public and available to Internet users worldwide. OpenDNS aims to focus on phishing protection and reliability while resolving queries. Each ISP also provides an automatically-optimized DNS server for Internet users.

However, the server your ISP provides may not be the best choice. Often, these domain name system servers are not private, since they lack DNS over HTTPS (DoH) protocol. Your ISP server often functions slower as well. Google’s public DNS is the most popular choice for users looking to switch. However, many companies provide other options to users, like the ones mentioned above.

Change your DNS service by logging on to your router. Check with your router manual online for specific instructions on where the domain name system changes can be made; each system is different.

How to fix ‘DNS server not responding’ error

A DNS server is the middleman between domain names and IP addresses. However, sometimes, the server encounters unexpected DNS errors or can’t properly load. The ‘DNS Server Not Responding’ error means that the webpage you’re trying to get to can’t be accessed, typically because the domain name system server can’t establish a connection to the Internet.

It’s an annoying problem, but in many cases, fixing it is simple. Try restarting your computer or simply switching to a different browser. Often, disconnecting and reconnecting to your WiFi connection will help the issue. To reset your WiFi connection, follow these steps:

For mobile devices:

  1. Go to your device’s settings.
  2. Find Airplane Mode.
  3. Turn Airplane Mode on for a few seconds; give your device a chance to fully disconnect from the WiFi connection.
  4. Turn Airplane Mode back off. Allow your device to reconnect to WiFi.

For desktops or laptops:

  1. Go to your device’s settings.
  2. Find the WiFi settings.
  3. Click the WiFi icon and turn it off for a few seconds. Give your device a chance to fully disconnect.
  4. After a few seconds, click the WiFi icon again and reconnect to the WiFi network.

If you have external parts correctly configured, but the device still isn't working, the router might be the problem. In that case, there are bigger steps you can take. You can reset your router, which will clear the storage and give it a chance to try processing your requests again.

Though the error is common, the root cause of the message isn’t always clear. The issue might be with the computer translating IPv6 addresses, which requires you to disable IPv6 entirely; you could just need to flush your DNS cache, or switch to one of the available public DNS servers. A domain name system flush is easy to perform. You can use the command center to do one.

For Windows, click the Start menu and open up the command line by choosing Command Prompt (Admin) from the menu. Type in ipconfig/flushdns and you’re good to go.

For MacOS, open the Terminal application. Enter the command sudo dscacheutil-flushcache; sudo killall – HUP mDNSResponder, enter the Mac’s password, and click Enter to clear the cache.

Read up on all your options for fixing DNS server errors so that you’re prepared should an issue ever arise.

Use a DNS checker to assess your DNS

It’s critical to ensure that the translation between a website’s domain name and IP address is accurate. When you register a new domain name, the DNS servers assign the proper IP so that web browsers can read it and take users to the right location online.

For users who recently switched hosting providers or started a new website, use a domain name system checker to assess how far the domain propagated. The DNS check also shows what domain name system servers report for your domain name

How to do a DNS lookup

DNS record lookups show translated IP addresses and domain names. With the tools, users can find the IP address of a domain name and other information related to domains. Users can also perform a reverse DNS lookup, which uses pointer records to query an IP address in order to find a hostname. Note that some IP addresses do not return a domain name if there are multiple domains associated with a given IP address.

The forward DNS lookup, or simple DNS lookup, is the most used approach to the domain name system. You can use a DNS lookup tool or the nslookup command.

For Windows computers, follow these steps to search the domain name system with the nslookup command:

  1. Go to Start.
  2. Click Run, then type command to open the command prompt.
  3. Type nslookup and hit enter.

Your search will bring back information about your local DNS server and IP address.

For Mac computers, follow these steps to search the domain name system with the nslookup command:

  1. Open Finder
  2. Click Applications
  3. Double click Utilities, then double click the Terminal icon.
  4. In the box that pops up, type nslookup followed by the IP address or domain you want to query. Then, hit Enter.

Your search will return the DNS server and IP address of the information you entered.

Find DNS leaks when using a VPN

Virtual private networks, or VPNs, route all traffic through the private VPN network. This includes domain name system queries. You don’t have to worry about a VPN messing up the domain name system and causing connectivity errors; the request will go to the private domain name system servers instead of the default public DNS servers.

However, sometimes there are security issues and the request doesn’t go straight through to the VPN provider’s domain name system servers. The request goes to the ISP’s DNS servers, bypassing the VPN in a DNS leak. Luckily, you can easily find out if you’re experiencing a domain name system leak by using the DNS Leak Test website.

Users should also be wary of DNS spoofing, which uses altered domain name system records to redirect Internet traffic to fraudulent sites. Much like other forms of spoofing, the victim doesn’t realize that they’re being victimized until they’ve given their sensitive information to the site.

DNS servers, regardless of which one you use, are vulnerable to malware attacks. Make sure to use a trusted antivirus program so that you don’t unknowingly expose your computer to malware. Maintaining your domain name system servers and computer helps prevent malicious attacks like these.