Router Support

You may ask what is a router and what is it used for instead of just purchasing one to put in the back room and hoping it works like it's supposed to.  In basic terms, your router creates a network between your computers in your home.  Some models have the router and modem combined.  So along with creating this network with the router, the modem connects the actual network (which obviously consists of the computers connected to the router) to the Internet.  The purpose of the router is to take the information from the modem and deliver it to your computer.  So, to put it in basic terms, you can be on your desktop in the office and kids can be on their computer in their room, and all of you can use the Internet at the same time using the same Internet connection.

Explaining how a router works is complicated.  However, in simple terms, we can say that a router connects devices within a network with the process of forwarding data packets between them.  Along with the data packets, the router assigns a local IP address to each of the connected devices.

Most routers have similar features among them.  Some of these features are speed, dual band capability, Ethernet and USB ports, coverage, and range.  But remember to consider the cost of the router. How much do you want to spend? Some of the aforementioned features will affect the cost of a router.

Router support questions come up frequently and unless it's a router we specifically own, our help has limitations. Therefore, the links below are intended to provide users with a way to find their user manual on their router manufacturer's site.

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