tried almost everthing to view cams remotely

Cody Robertson Staff asked 2 years ago

has anyone tried to use the DMZ feature of the router to connect to the dvr remotely? I have not found a good client software for macs yet. can anyone recommend one?. the disk that came with the dvr to load the software is a minidisk and does not fit in macbook pro slot so a good download source would be good.

thank you for any help to view them remotely..

4 Answers
Shnerdly Staff answered 2 years ago

First, I'll point out that you may not be able to view the external link from inside your local network. That would require a NAT Loopback in the router. That would even include using your Dynamic DNS service. You are using Linksys Routers so they should work but not always. In fact the RVS4000 probably has a specific internal setting for the NAT Loopback and it may even be called something else.

The DVR should have a webserver built in so that needs to be enabled and you need to make note of the port it is set to listen on, standard would usually be port 80.

You then need to forward port 80 in your router to the internal IP address of the DVR. Make sure you use Port Forwarding, NOT Port Triggering.

I would not recommend using the DMZ in the router, it will leave the DVR fully exposed to the Internet.

With the correct port forwarded to the correct IP address and the webserver enabled in the DVR, you should be able to see the cameras from remote locations. I would recommend setting a password for access to the DVR webserver to prevent other people from seeing your cameras.

You should be able to use a standard browser such as Safari or whatever MAC ships with now. Beyond that, I can't help you with your MAC, I am strictly a PC/Linux guy with limited knowledge of Win7/Vista and fair knowledge of XP.

If your using an iPhone, there should be an app available to view the cameras but again, I am iAnything challenged.

Cody Robertson Staff answered 2 years ago

When i found this site i was searching for network cctv camera information. I do have a router and DVR hooked to a broadband internet service Modem and want to view my cams remotely using pc's and smart phones. after reading a few posts and whatismyip employee replies i have been satisfied with what i am reading and enjoy the service you provide to basically unknown strangers just looking for some help. if after reading my post and you know of a better fit for my questions regarding the remote viewing issue please feel free to share.

thank you.

Cody Robertson Staff answered 2 years ago

just so we are on the same page, exactly which port number would you recommend i forward to the DVR? also i do have a program called secure file sharing web server on my mac, can i use it to help view the dvr cameras remotely? I will try to get the mac viewer software installed today by coping the disk to a flash drive.

thank you.

Cody Robertson Staff answered 2 years ago

I tried to port foward the dvr web port 8082 and got the "external port is conflict error message, since i was never given a recommendation of which ports to foward on my dvr i just tried one and of course it gave me a message..any ideas?

thanks.

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