pppoe timeout. pado: hostuniq mismatch

Spuddo asked 2 years ago

I'm attempting to connect a FritzBox 7390 to a NBN connection. I've setup LAN1 as the WAN Port. I've put in the PPPoE Details, but it will not connect. In the log, I see the error:

PPPoE Timeout. pado: hostuniq mismatch

If I connect my computer directly to the same ethernet cord (That is WAN), and setup a PPPoE connection, with the same credentials, it connects OK and I can browse the internet, no dramas at all.

Firmware upgrade is the latest.

Exetel say the problem is not at their end, but they did tell me that from about 1000hrs yesterday the connection dropped around 20 times.

Some more information – not sure if any of it helps
1. Interestingly, even with the router disconnected the "LAN connection" for my Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC in Network Connections (WinXP) shows that it has limited connectivity.

2. Also, it has been a while since I have had any issues with this connection so I was surprised to see a second IP address for the LAN Connection that is what looks like an IPv6 address (I assume).

3. The "internet" light on the FritzBox is not on – it was/should be

1 Answers
Shnerdly Staff answered 2 years ago

Thanks for your question Spuddo.

PPPoE can be a pain sometimes and the FritzBox may be the problem. I don't know a lot about them other then they are fairly expensive and have a very rich feature set.

Not having PPPoE or a FritzBox available for testing, I think it's going to be difficult to pinpoint the problem.

If FritzBox has a forum, that would probably be a faster place to get the help but we would appreciate knowing the answer when it becomes known.

I'm going to guess that it's something in the PPPoE protocol setup in the FritzBox, not necessarily in the authentication but the general protocol setup.

I wish I could be of more help.

If anyone else has any info on the FritzBox, join in.

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