Somebody has hacked my personal Email (email address removed for privacy) and is misusing the data contained therein. I am doing an investigation to identify who has done this, and I need help with this.
I want to find out, as to how can I get the login details (I.e IP addresses etc) which have been used to access my Hotmail account. Based on my investigation, I have information that they have been accessing my email starting from February/ March 2011 and may still be doing so. I had changed my passwords then, but they may still be accessing my personal account.
It is with this background that I seek your kind help, as it is only with this data which can help me in pushing them back. If you can help me with the login data for my account for the month of February / March 2011 till now, I will be very grateful.
I had reached out to Hotmail team, but they referred me here, and said that they don't have any such data and this forum may be able to help.
Thanks for the help
Thanks for your question sumchit.
If your account has been compromised but you still have access, you need to change your password several times over the course of a few days.
If you have been changing the password and they continue to have access, they probably have a key logger installed on your computer that tells them when you change the password and what you change it to.
Run a good antivirus on your computer to make sure it's clean. Do not assume it's clean because you already have an antivirus installed. Run the update for the latest definitions and run a full system scan.
For the password, change it at least three times the first day and once or twice a day for the next 3 days and use passwords at least 10 characters long. Using really long passwords does not necessarily improve security, the complexity of the password is more important. Don't use common dictionary words. Every password should contain all 4 elements of a secure password being lower case letters, upper case letters, numbers and symbols. Passwords should not be common phrases or dictionary words in whole even with characters substituted like "@" for "a" or "o". An example (not one of my real passwords) might be b1gT0pdoWn (big top down) which is actually a meaningless three word phrase that can be remembered and still be secure. Kind of like the Before and After puzzels on Wheele of Fortune. You just need to remember what characters have been substituted. There are 94 characters on the standard computer keyboard. That allows almost endless possibilities for creative passwords. Things like "5" in place of "S" or perhaps "//" in place of a "W" or if your a Linux webmaster, you'll know that %20 is equal to a blank space. Maybe you can see the pattern in some of these.