IP Camera Setup

tdwestfall asked 4 years ago

I have installed my first IP camera!!! But as I watch the camera it the video goes blank for a few seconds then comes back. When I use one of the tools that came with the camera it comes up with an message "Cannot connect to server". I am thinking that I need to change a network setting on my router to not loose the connection. The video goes away about every 30 seconds. Does anyone have suggestions on what I can do?😕

1 Answers
Shnerdly Staff answered 4 years ago

Thanks for your question tdwestfall.

More information will be required to offer assistance.

Are you experiencing the problem when accessing the camera over the Internet or within your own home network?

Is the camera connected to the network by cat5 or 6 ethernet cable or wirelessly?

What is the make and model of the camera?

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