Connection to your external IP address for RDP

BoxHeadBen asked 2 years ago

Hey Guys,

I am new on this forum and was just wondering if i would be able to ask for your help. I am trying to connect to my home desktop through an RDP connection. However i cannot seem to ping or access my Modem/Routers external IP address. The Modem/Router is a technicolor TG587n V3. With the software version 10.3.T.M . I have set a static IP address for my windows 7 professional computers MAC address and opened up port 3389 under the TCP settings. I just cant seem to get a connection or even ping the external address.

If you need any further information please just ask.

I have the RDP working internally and all firewalls and AV software have been disabled and turned off.

Help Please

Thanks BoxHeadBen

1 Answers
Shnerdly Staff answered 2 years ago

Thanks for your question BoxHeadBen.

I am not at all familiar with the Microsoft RDP connections but I think a couple of our Mods are. Hope fully one of them will pick this up.

I always use VNC for my remote desktop work, usually TightVNC. Establishing an open port is usually fairly simple. Just forward port 5900 to the computer you want to control.

Depending on your specific needs, a VPN connection may work if file access is all that is required.

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