Hi, I am a newbie in networking and hope you can still advice me on this:
I have a biometric server installed in BRANCH 1. Existing configuration is that they already have some BRANCHES(2-24) that has a biometric installed and it can connect to their server. My problem is that when I try to add another biometric in another BRANCH #25, I cannot connect it to the server in BRANCH 1.
I confirm that biometric I installed is functional since I tried testing it one BRANCH that has a biometric that can connect to the server. In branch #25, I tried to PING and I can able to ping the PUBLIC IP address but I cannot still connect to the server. In biometric network setting, the IP, Subnet, Gateway and Server IP was correctly set and also set the correct TERMINAL PORT #.
BTW, connection is WAN.
Please advice me on this.