another computer has same IP address

19jdj96 asked 2 years ago

Hi,
I could use some help. I have a new laptop and recently I am unable to click on e-mail links within webpages and send e-mail-also I keep getting this message"another computer in this network has the same IP address". I think these issues are related?
thank you,
Jennifer

1 Answers
Shnerdly Staff answered 2 years ago

Thanks for your question 19jdj96.

Could you describe your network?

Cable or DSL?

Router brand and model?

If your using a wireless connection on the laptop, do you have it properly secured? (WEP, WPA or MAC Filtering)

It sounds like you might have someone using your Internet without your knowledge.

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